FAQ

Yes. Appointments with Dr. Osgood, our nurse practitioner, nutritionist, and health coach can be completed via face-to-face video conferencing or over the phone. If you are local to our New Hampshire clinic, many patients find it helpful to do their first appointment in person to meet the staff and see the many services available in our Wellness Center.

The Adaptation Programs are collaborative programs that are carried out by the GrassRoots team. We believe the more brains on the case the better! You will see Dr. Osgood for the initial 80-minute new patient visit and the 60-minute first follow up visit. The next series of practitioner follow-up visits will be conducted by Dr. Osgood or another Functional Medicine practitioner within the clinic. Each week Dr. Osgood meets with the GrassRoots team to discuss all patient cases so each team member is up to speed with the current plan of care. Dr. Osgood oversees all patient cases from the beginning to the end of your program.

Your second appointment will be with the Nutritionist/Lifestyle Coach and they will focus on your dietary protocol, recipes and menu. She will also provide you with lifestyle coaching and consulting so you’ll walk away with actionable steps you can implement right away to get your health on the right track. Your third appointment will be with the clinician who will be overseeing your case, answering your questions and recording your lab result videos. This third appointment is designed to review your lab results and develop an individualized treatment plan.

Program Pricing:

Adaptation Program (most popular):$3,499

Adaptation Plus: $4,499

(Lab testing is not included in the Program price)

Comprehensive testing is one of the most valuable tools in a functional medicine approach. At your first appointment, we will determine which conventional and functional labs will best help us uncover the root cause of your symptoms.  

Most patients invest an average of $900-$1600 in laboratory testing at their new patient visit.

With the conventional labs that are ordered, you can bill your insurance directly, or you can pay the discounted pre-pay rate we have negotiated with the lab companies. If you pay the discounted price for these labs, you will still receive an invoice with CPT codes to submit to your insurance in an attempt to get reimbursed. Please be aware that some of the labs we order are considered “experimental” by insurance companies. If insurance does not cover the labs ordered, the rate the lab companies will bill insurance will likely be significantly higher than the discounted pre-pay rates.

Specialized functional laboratory testing will likely also be ordered at the initial visit. Some of these tests are billable through insurance, while others are direct pay at our discounted negotiated practitioner rates.

For all labs that are paid upfront to GrassRoots, a Superbill with charges and CPT codes can be provided to patients. This Superbill can be submitted at the patient’s discretion to insurance companies in an attempt to get reimbursement. Health Savings Accounts (HSA) and Flex Spending Accounts can also be used to pay for labs. The lab testing fees are not included in the program price.

We do not accept any form of medical insurance for consultations. We will provide you with an itemized bill with ICD-10 diagnostic codes and CPT codes at the end of your consultation which you may easily file with your insurance company. Some of the laboratory testing we collect may be submitted through your insurance, but we cannot guarantee they will cover any or all of the costs. You may use pre-tax dollars from your Health Savings Account (HSA) to pay for your consultations and lab fees.

We are unable to confirm nor deny whether or not your insurance company will reimburse charges for the visit. Our clinic will provide you with an itemized bill that contains ICD-10 diagnostic codes and CPT codes at the end of your consultation. You may file this information with your insurance company in an attempt to get reimbursed. In our experience, some insurance companies request additional information that is very detailed and resource intensive. At this time, GrassRoots does not have the ability to assist with insurance reimbursement above and beyond providing you with the diagnosis codes, tests codes, and consultation receipt for the consultation.

At GrassRoots Functional Medicine we can handle a majority of your primary care needs. With that being said, we do require you to maintain a relationship with a primary care provider for routine wellness screenings such as colonoscopies, pap smears, and prostate exams. As a Functional Medicine consulting clinic, our office hours and staffing does not allow the same availability and access to care that you can receive at your primary care clinic which would be necessary during situations that are urgent or emergent.

Dr. Osgood is a Board Certified Family Nurse Practitioner trained to assess and treat individuals of all ages. At GrassRoots Functional Medicine we provide Functional Medicine consultations on children 4 years of age and older. As with adults, we do not serve as a primary care practice and children are still required to maintain routine well checks with a pediatrician.

We do not offer traditional financing for the Adaptation Program or lab testing.  The following option are available to pay for the program:

One Payment Option- Patient pays one upfront payment for the Program Fee.

Payment Plan– Patient pays 50% of the Program Fee upon completion of the initial visit, and the remaining 50% of the program fee will be automatically billed to the card on file 30 days following the initial visit.

We accept cash, check, credit card, HSA, and Flex Spending Accounts.

The majority of lab testing is typically done at home but blood work will also need to be completed either at our office or another phlebotomy center. We will direct you to the appropriate phlebotomy center depending on labs that are ordered. Many of the tests have shipping included in the cost of the kits, if not you will be responsible for the shipping. You will get instructions in more detail on how to do the test kits and the kits come with clear instructions as well. Payment is made directly to the lab to ensure you have the lowest price possible. 

Upon completion of the Adaptation Program, certain individuals who we feel are candidates will be eligible to participate in our Adaptation Graduate Program.  We encourage this program to certain individuals to ensure the hard work they put into their health is maintained and continues to improve. The Adaptation Graduate program is $1,699 annually and includes continued access to the office staff and online materials, six practitioner consults per year, two nutrition consults per year, and prescription management if needed.

If you are ready to jump on board and begin your journey back to optimal health, just apply to become a patient by requesting a Discovery Call!