FAQ

Yes. Appointments with Dr. Osgood, our nurse practitioner, nutritionist, and health coach can be completed via face-to-face video conferencing or over the phone. If you are local to our New Hampshire clinic, many patients find it helpful to do their first appointment in person to meet the staff and see the many services available in our Wellness Center.

GrassRoots Functional Medicine offers three program options for patients to reclaim their health and vitality, each with a different investment level. Upon scheduling a Free Discovery Call, you will receive access to a 15-minute video that provides an in-depth overview of each program, including the approximate investment amount to expect.

The Adaptation Programs are collaborative programs that are carried out by the GrassRoots team. We believe the more brains on the case the better! You will see Dr. Osgood for the initial 80-minute new patient visit. The next series of practitioner follow-up visits will be conducted by Dr. Osgood or another Functional Medicine Practitioner within the clinic. Each week Dr. Osgood meets with the GrassRoots team to review patient cases so each team member is up to speed with the current plan of care. Dr. Osgood oversees all patient cases from the beginning to the end of your program.

Your second appointment will be with the Nutritionist and they will focus on your dietary protocol. They will also provide you with lifestyle coaching and consulting so you’ll walk away with actionable steps you can implement right away to get your health on the right track. Your third appointment is 60-minutes with a medical practitioner. This third appointment is designed to review your lab results and develop an individualized treatment plan.

Comprehensive testing is one of the most valuable tools in a functional medicine approach. At your first appointment, we will determine which conventional and functional labs will best help us uncover the root cause of your symptoms.  

Most patients spend an average of $1,200 to $2,000 on laboratory testing during their initial visit, though the total cost varies depending on the scope and comprehensiveness of your testing needs.

With the conventional labs that are ordered, you can bill your insurance directly, or you can pay the discounted pre-pay rate we have negotiated with the lab companies. If you pay the discounted price for these labs, you will still receive an invoice with CPT codes to submit to your insurance in an attempt to get reimbursed. Please be aware that some of the labs we order are considered “experimental” by insurance companies. If insurance does not cover the labs ordered, the rate the lab companies will bill insurance will likely be significantly higher than the discounted pre-pay rates.

Specialized functional laboratory testing will likely also be ordered at the initial visit. Some of these tests are billable through insurance, while others are direct pay at our discounted negotiated practitioner rates.

For all labs that are paid upfront to GrassRoots, a Superbill with charges and CPT codes can be provided to patients. This Superbill can be submitted at the patient’s discretion to insurance companies in an attempt to get reimbursement. Health Savings Accounts (HSA) and Flex Spending Accounts can also be used to pay for labs. The lab testing fees are not included in the program price.

We do not accept any form of medical insurance for consultations. We will provide you with an itemized bill with ICD-10 diagnostic codes and CPT codes at the end of your initial consultation which you may file with your insurance company. Some of the laboratory testing we collect may be submitted through your insurance, but we cannot guarantee they will cover any or all of the costs. You may use pre-tax dollars from your Health Savings Account (HSA) to pay for your consultations and lab fees.

At GrassRoots Functional Medicine we can handle a majority of your primary care needs. With that being said, we do require you to maintain a relationship with a primary care provider for routine wellness screenings such as colonoscopies, pap smears, and prostate exams. As a Functional Medicine consulting clinic, our office hours and staffing does not allow the same availability and access to care that you can receive at your primary care clinic which would be necessary during situations that are urgent or emergent.

Dr. Osgood is a Board Certified Family Nurse Practitioner trained to assess and treat individuals of all ages. At GrassRoots Functional Medicine we provide Functional Medicine consultations on children 4 years of age and older. As with adults, we do not serve as a primary care practice and children are still required to maintain routine well checks with a pediatrician.

We do not offer traditional financing for the Adaptation Programs or functional lab testing.  Payment is due upfront the day you start your program. For people who prefer financing their program and lab testing, we recommend utilizing Advance Care Credit which is a financing ageny for health care expenses. Advance Care traditionally has low interest rates and fast financing approval. If you do choose to utilize this service be sure to apply for the card 7-10 days prior to your appointment so it can be utilized the day of your visit. 

The majority of lab testing is typically done at home but blood work will also need to be completed either at our office or another phlebotomy center. We will direct you to the appropriate phlebotomy center depending on labs that are ordered. Many of the tests have shipping included in the cost of the kits, if not you will be responsible for the shipping. You will get instructions in more detail on how to do the test kits and the kits come with clear instructions as well. Payment is made directly to the lab to ensure you have the lowest price possible. 

Upon completion of the Adaptation Program, select individuals who we feel are candidates will be eligible to participate in our Maintenance Membership.  There are limited spots available for the Maintenance Membership so we cannot offer this option to everyone. The Maintenance Membership program is $1,999 annually or $219 a month and includes continued access to the office staff and online materials, six practitioner consults per year, two nutrition consults per year, and prescription management if needed.

If you are ready to jump on board and begin your journey back to optimal health, just apply to become a patient by requesting a Discovery Call!